Major outage affecting eligibility and loans processing

Incident Report for defacto

Resolved

This incident has been resolved.
Posted Feb 01, 2024 - 11:12 UTC

Identified

We identified whas is likely the caus of the problem and a definitive fix in on the way. Meanwhile, we made sure that loans and borrowers could be created.
Posted Jan 29, 2024 - 17:44 UTC

Update

Services are back online; we're still investigating the root cause of this issue
Posted Jan 29, 2024 - 09:20 UTC

Update

We are continuing to investigate this issue.
Posted Jan 29, 2024 - 09:19 UTC

Investigating

We are currently investigating the issue and will keep you posted
Posted Jan 29, 2024 - 08:16 UTC
This incident affected: payment-service.