Performance issues making overall processing of requests slower

Incident Report for defacto

Resolved

This incident has been resolved.
Posted May 19, 2025 - 12:05 UTC

Monitoring

A fix has been implemented and we're monitoring the results.
Posted May 19, 2025 - 11:02 UTC

Update

We are continuing to investigate this issue.
Posted May 19, 2025 - 08:23 UTC

Investigating

We are currently investigating this issue. No impact to functionality.
Posted May 19, 2025 - 08:22 UTC
This incident affected: payment-service, API, and Webapp.
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